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Announcements

e-Statements

Dear our valued Customers,

As part of our digital initiatives to enhance customers’ convenience and speed of access to certificate information, the following statements will only be made available in electronic version via our i-Get In Touch customer portal starting from 1 February 2019 onwards:

1.           Family Takaful Contribution Statement (FTCS)

2.           Investment-Link (IL) Annual Statement

3.           Participant Individual Account (PIA) Annual Statement

Your e-statement is in Portable Document File (PDF) format and you can access up to the last 5 years statements via i-Get in touch. The e-Statements are applicable to certificate issued under Agency and Bancatakaful. You will stop receiving physical (paper) copy of these statements.

To use this portal, you need to register here

Please refer to our Frequently Asked Questions (FAQ) for more information.

Thank you.

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Launch of i-Get In Touch Portal

Dear our valued Customers,

We are pleased to announce the launching of our brand new customer portal with effect from 15th August 2018. With this portal, you can now access and check your certificate(s) details, update your personal information and address, as well as subscribing your new certificate online.

To use this portal, you may have to register here.  After this step is complete, you will receive a Pin Mailer containing your password, which will be sent to your registered address. Please make sure to change your password immediately to get access to the portal. While you’re there, please take a moment to review the profile information we have for you and ensure that it is accurate. 

As this is a new effort, there will probably be some teething problems before things work out smoothly.

If you have feedback about the portal, or any problems accessing it, please don’t hesitate to call our Careline at 1 300 13 8338 or email us at i-greatcare@greateasterntakaful.com.  Your feedback will help us ensure that those changes make it more helpful for everyone.

Thank you.

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Great News!

Register for e-Payment Facility and get your certificate moneys faster. Have your certificate moneys credited directly into your bank account simply with DIRECT CREDIT. Download the form and email to us or submit the form to any of our branches or to your servicing Takaful Advisor today! 

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