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Announcements

Guide to Investment-Linked Certificate

Dear Valued Customer,

To ensure the sustainability of your Investment-linked Takaful Certificate, please refer to following guideline.

The guideline will provide you with general information on how your Investment-Linked Certificate works, factors that may reduce your fund value and steps that you can take to enjoy Takaful coverage for the full term of your certificate.

Guide to Investment-Linked Certificate


Donation to Charitable Organisations

Dear Valued Customer,

Please be informed that in the event there is an available amount of RM10 and below in an account due to lapse/ termination/ maturity of a takaful certificate, the Takaful Operator shall donate the amount to a charitable organisation(s) approved by the Shariah Committee. Should you wish otherwise, please send a formal request to the Takaful Operator via mail/ email to:-

Group Business Admin, Operations
Great Eastern Takaful Berhad
Menara Great Eastern
Level 3, 303 Jalan Ampang
50450 Kuala Lumpur.

Email: i-greatcare@greateasterntakaful.com


e-Statements

Dear Valued Customer,

As part of our digital initiatives to enhance customers’ convenience and speed of access to certificate information, the following statements will only be made available in electronic version via our i-Get In Touch customer portal starting from 1 February 2019 onwards:

1.           Family Takaful Contribution Statement (FTCS)

2.           Investment-Link (IL) Annual Statement

3.           Participant Individual Account (PIA) Annual Statement

Your e-statement is in Portable Document File (PDF) format and you can access up to the last 5 years statements via i-Get in touch. The e-Statements are applicable to certificate issued under Agency and Bancatakaful. You will stop receiving physical (paper) copy of these statements.

To use this portal, you need to register here

Please refer to our Frequently Asked Questions (FAQ) for more information.

Thank you.

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