Contact Us

At Great Eastern Takaful, we believe in building meaningful relationships with our customers and partners.
Contact us in person at the below address, via the phone, or visit us at one of our branches. We would like to hear from you.

Customer Service

For general line +603 4259 8338 8:30am to 5:15pm (Mon – Fri)

Fax +603 4259 8808

For Customer Careline 1 300 13 8338 Our enhanced Interactive Voice Response System (IVRS) is ready to assist you anytime. Please note that all calls will be recorded for quality improvement and training purposes.

i-greatcare@greateasterntakaful.com

Visit us at:
Great Eastern Takaful Berhad (916257-H)
Level 3 Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur

Operating Hours (Mondays to Fridays)
Customer Service : 8:30am to 5.15pm
Closed on Saturdays, Sundays and Public Holidays

Corporate Website: www.greateasterntakaful.com

Customer Portal: igetintouch.greateasterntakaful.com

Agency Portal: igreatpartner.greateasterntakaful.com

Mail to:
Great Eastern Takaful Berhad (916257-H)
Level 3 Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur

Department contacts

Customer Feedback Unit

+603 4259 8338 ext 8380/6392

+603 4259 8808

cfu@greateasterntakaful.com

Human Capital

*Request for employment references
(by hiring institutions/ organisations)
humancapital@greateasterntakaful.com

Takaful Advisor

+603 4259 8181 /7348

Branch Network Locations

Contact us

At Great Eastern Takaful, we want to hear from you. It’s really easy to get in touch with us, but if you have any questions – just click here and we’ll try and answer all your questions.

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