1. Medical Repricing Interim Measures 
Updated FAQ Available. Click here to read the updated FAQ or call us at 1300-13-8338 (press 6) for assistance. 

2. Temporary Suspension of DDA Applications 
Starting 16 January 2025, we have temporarily suspended new Direct Debit Authorisation (DDA) applications until further notice. Learn more.
 

3. Make Payments Easily via i-Great In Touch (iGIT)
Use iGIT to pay your contributions safely. Please avoid making payments through third parties.

The Great Journey

Right Assessment, Reasonable Care – Present and Future

Experience a smarter path to better savings and quality healthcare with The Great Journey, where we guide you to our trusted clinics and hospitals, ensuring you receive the right care from the start. With The Great Journey, you will not only enjoy value-added services that creates seamless and supportive experience but also benefit from a more affordable costs along the way.

The Great Journey Clinic and The Great Journey Hospital

Clinic

Visit clinics under The Great Journey for early care. With the new medical plan, with 8 outpatient conditions is covered with 5% co-takaful arrangement. For medical necessary hospital admission, clinic consultation cost will be covered under pre-hospitalization benefit, for any condition

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List of Outpatient Treatment Covered Condition:
  • Dengue Fever
  • Zika Virus
  • Chikungunya Fever
  • Influenza A
  • Influenza B
  • Hand, Foot and Mouth Disease
  • Bronchitis
  • Pneumonia
  • Acute Gastroenteritis*
  • Acute Bronchiolitis*
  • Acute Sinusitis*
  • Acute Tonsillitis*
     
    Note: * These conditions will be reviewed and may be included or excluded from time to time, and new condition(s) can be included or excluded from time to time. 

Hospital

85 hospitals nationwide for comprehensive care. Offer value added services that streamline the admission process and create seamless and supportive experience. With the new medical plan embedded under The Great Journey, there is Tabarru’ discount ≥ 20%. However, if the journey is not adhered 20% co-takaful will be imposed to the total claim

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Customer admitted to hospitals under The Great Journey will be entitled to the following exclusive privileges:
  • Waives such as admission deposit, admission fee, ID band charges, and COVID-19 screening test.
  • Priority admission for Great Eastern customers.
  • Kiddo Express Programme - A smoother admission experience for chidlren.
  • Discharge without having to wait for Final Guarantee Letter with minimal deposit. 
  • Gestures of Care upon admission such as admission gift, fruits basket, etc. 
  • Great Assist - Dedicated hospital support for customer during their stay. 

Note: Term & conditions apply. Privileges are provided on a best-effort basis and subject to availability.