1. Medical Repricing Interim Measures 
Updated FAQ Available. Click here to read the updated FAQ or call us at 1300-13-8338 (press 6) for assistance. 

2. Temporary Suspension of DDA Applications 
Starting 16 January 2025, we have temporarily suspended new Direct Debit Authorisation (DDA) applications until further notice. Learn more.
 

3. Make Payments Easily via i-Great In Touch (iGIT)
Use iGIT to pay your contributions safely. Please avoid making payments through third parties.

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Medical Sustainability Guide
Medical Sustainability Guide
The Great Journey | Right Assessment, Reasonable Care – Present and Future
i-Great Nova | High coverage hibah takaful plan for family with flexible term

Change of address/contact (Applicable only if person covered is not a certificate owner)

Requirement:

1. Request for alteration in personal details (PSF01A) form

Important note:

We only accept form / letter submission via i-Get In Touch ("iGIT"). Certificate owner is advised to upload the form/letter in iGIT. Nevertheless, if certificate owner is unable to upload the letter in iGIT, certificate owner may get the servicing agent to upload the letter via i-Great Partner with valid reason indicated on the form/ letter.

FAQ: Change of address
FAQ: Change of email address & contact number

Please advice your client to update the email address/contact number via i-Get In Touch (i-GIT).

The link as below:
iGIT > My Account > View Profile > Profile Information > Update

Alternatively, certificate owners can update the email address by writing to us, or fill up Request for Alteration in Personal Details (PSF01A) form and submit through email or servicing agent.

Certificate owner can write in or fill up the Request for Alteration in Personal Details (PSF01A) form and submit it to Great Eastern Takaful through email or servicing agent, along with a certified true copy of your identification card.

Alternatively, certificate owner may also upload the form under CS Alteration Module in our customer portal, i-Get In Touch ("iGIT”). 

Consent from nominee/executor/assignee is NOT required.

Once we receive the request form/letter, the email address/contact no. will be updated within 3 working days. 
External Link Popup

  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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