1. Temporary Disruption to Services Requiring Email Communication: Due to an ongoing Microsoft 365 service disruption, we are experiencing delays in responding to email enquiries and difficulties with certain i-Get In Touch services that require One-Time Password (OTP) authentication via email. We sincerely apologise for any inconvenience caused and appreciate your patience and understanding while the issue is being resolved. For assistance, please contact our Customer Careline at 1300-13-8338 during operating hours. Thank you.

2. Security Reminder: Stay Vigilant and safeguard your personal information. Never share your password or One-Time Password (OTP) with anyone, including individuals claiming to represent Great Eastern Takaful. If you encounter any suspicious activity or have concerns regarding the security of your personal information, please contact our Customer Careline at 1300-13-8338 or email us at i-greatcare@greateasterntakaful.com for assistance.

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with takaful coverage protection with condition of contribution payment to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

4. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.