1. Medical Repricing Interim Measures 
Updated FAQ Available. Click here to read the updated FAQ or call us at 1300-13-8338 (press 6) for assistance. 

2. Temporary Suspension of DDA Applications 
Starting 16 January 2025, we have temporarily suspended new Direct Debit Authorisation (DDA) applications until further notice. Learn more.
 

3. Make Payments Easily via i-Great In Touch (iGIT)
Use iGIT to pay your contributions safely. Please avoid making payments through third parties.

FAQ: Correction of nominee/executor particulars

Certification of document of proof

The document of proof must be duly certified or original sighted by a person of prominent standing such as a doctor, lawyer, magistrate, Notary Public, Agency Manager, agent or authorized officers of the company as supporting evidence. For certification by an agent, the customer’s signature on the document is required. This document should indicate their official rubber stamp which includes their name and designation.

Endorsement of changes

There will be an endorsement issued to the certificate owner. Once the endorsement is available in i-Get In Touch (iGIT), the system will trigger an email and SMS to send to certificate owner. The email and SMS is to inform customer to login to iGIT to download the said document. The new nominee details may also be viewed via iGIT under certificate details information page.

Executor's consent

Executor‘s consent is NOT required.

Fax copy for correction

Customer may send the certified true copy of the documents through email and counter.

Alternatively, certificate owners may also change email address or contact number in customer portal - i-Get In Touch (iGIT). The path as below:
iGIT > My Form Submission > Certificate Alteration

Upload the form together with supporting documents.

Forms for change of nominee relationship

Appointment Changes of Nominee Form with duly certified proof of relationship such as Marriage Certificate or full set of appointment of nominee form is required.

*** The document proof must be duly certified or original sighted by a person of prominent standing such as a doctor, lawyer, magistrate, Notary Public, Agency Manager, agent or authorized officers of the company as supporting evidence. For certification by an agent, the customer’s signature on the document is required. This document should indicate their official rubber stamp which includes their name and designation.

Forms for updating name/NRIC

Please submit duly certified NRIC of the nominee/executor and fill up Request for Alteration in Personal Details (PSF01A) Form, along with supporting documents.

*** The document of proof must be duly certified or original sighted by a person of prominent standing such as a doctor, lawyer, magistrate, Notary Public, Agency Manager, agent, or authorized officers of the company as supporting evidence. For certification by an agent, the customer’s signature on the document is required. This document should indicate their official rubber stamp which includes their name and designation.

Nominee name correction

Yes, If the request is submitted together with the document of proof.

*** The document of proof must be duly certified or original sighted by a person of prominent standing such as a doctor, lawyer, magistrate, Notary Public, Agency Manager, agent, or authorized officers of the company as supporting evidence. For certification by an agent, the customer’s signature on the document is required. This document should indicate their official rubber stamp which includes their name and designation.

Nominee name change via iGIT

No, the changes must be submitted via mail, fax or email with a certified true copy of supporting documents for verification.

You will need to submit the Request for Alteration in Personal Details (PSF01A) Form, along with supporting documents for an amendment.

Wrong nominee particulars

The certificate owner will only require giving us a call on the mistaken of wrongly written nominee particulars in the proposal form. Alternatively, certificate owners also can fill up the Request for Alteration in Personal Details (PSF01A) Form, along with supporting documents or write in officially to notify us of the wrong update.