1. Updated FAQ on medical repricing interim measures is now available.

 

2. We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.

 

We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.

 

In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.

 

3. Temporary Suspension of New Direct Debit Authorisation (DDA) Applications

Please be informed that the submission of new Direct Debit Authorisation (DDA) applications will be temporarily suspended effective from 16th January 2025 until further notice. Click here for more details.

 

4. Pay your contribution payment more easily and securely via i-Great In Touch (iGIT). We encourage all customers to use this payment method as preferred option and we strongly advise you not to make any payment through third parties. Click here for payment guide via iGIT. 

 

5. Biro Perkhidmatan Angkasa (BPA) System Migration in progress

The new system will go live on 17th June 2025. During this period, registration and payment services may experience longer processing times. Click here for more details.

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Medical Sustainability Guide
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Appointment/change of nominee(s) as beneficiary(ies)

A Takaful participant who has attained the age of sixteen (16) years, may nominate an individual to receive takaful benefits payable upon his death under the takaful certificate, either as an executor or as a beneficiary under a conditional hibah.

Requirement:

1. Appointment/change of nominee(s) as beneficiary(ies) form

Note:

1. You may nominate a child below age 18 as beneficiary.
2. Please take note that beneficiary cannot co-exist with executor.

Important note:

We only accept form / letter submission via i-Get In Touch ("iGIT"). Certificate owner is advised to upload the form/letter in iGIT. Nevertheless, if certificate owner is unable to upload the letter in iGIT, certificate owner may get the servicing agent to upload the letter via i-Great Partner with valid reason indicated on the form/ letter.