1. Medical Repricing Interim Measures
Updated FAQ Available. Click here to read the updated FAQ or call us at 1300-13-8338 (press 6) for assistance.
2. Temporary Suspension of DDA Applications
Starting 16 January 2025, we have temporarily suspended new Direct Debit Authorisation (DDA) applications until further notice. Learn more.
3. Make Payments Easily via i-Get In Touch (iGIT) Use iGIT to pay your contributions safely. Please avoid making payments through third parties.
4. Great Eastern offices and branches nationwide (except Sabah) will be closed
at 1:00 PM on 24/12/2025 (Wednesday) for the Christmas Holiday. Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologies for any inconvenience caused.
No hardcopy receipt is provided for renewal contribution payment. Certificate owners can access the e-Receipt through i-Get In Touch > My Document > Receipt.
Autodebit deduction payment
No, the e-Receipt only applicable for below collection channels renewal payment.
JomPAY
Internet Banking:
Maybank
Public Bank
CIMB Bank
Bank Simpanan Nasional (BSN)
Public Bank:
Cheque Deposit Machine (CDM)
Automatic Teller Machine (ATM)
Cash Recycling Machine (CRM)
BSN Counter Payment
Biro Perkhidmatan Angkasa (BPA)
Availability of receipt
The e-Receipt will be made available on i-Get In Touch two (2) days after the payment has been receipted in system.
External Link Popup
External Link Notification
This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
