Hospital & Surgical Claim

Simply follow these steps to make a new claim.

Step 1: Get the following documents

For official proof and verification, we would require you to submit the following documents for the type of claim you are making.

Document Requirements for Hospital and Surgical Claim: 

1. Hospitalisation & Surgical Claim - Claimant's Statement
2. Hospitalisation & Surgical Claim - Attending Physician's Statement
3. Outpatient Claim - Claimant's Statement
4. Hospitalisation & Surgical Claim - Checklist for Individual Claim
5. Hospitalisation & Surgical Claim - Direct Credit Facility Form

Step 2: Submit your documents

1. i-Get In Touch (iGIT)
2. Your Great Eastern Takaful Agent

Note: For reimbursement on hospital and surgical claims incurred above RM500, original documents are required before payment approval. Kindly submit the relevant documents to our Head Office for our processing.

Simply follow these steps to make a new claim.

Step 1: Get the following documents

For official proof and verification, we would require you to submit the following documents for the type of claim you are making.

Document Requirements for Hospital and Surgical Claim: 

1. Hospitalisation & Surgical Claim - Claimant's Statement
2. Hospitalisation & Surgical Claim - Attending Physician's Statement
3. Outpatient Claim - Claimant's Statement
4. Hospitalisation & Surgical Claim - Checklist for Individual Claim
5. Hospitalisation & Surgical Claim - Direct Credit Facility Form

Step 2: Submit your documents

1. Nearest Branches
2. Customer Service Centre located at the Head Office

Head Office:

Menara Great Eastern 
Mezanine Floor
303 Jalan Ampang
50450 Kuala Lumpur

Click here to make an appointment

Operating Hours (Mondays to Fridays)
Customer Service : 8:30am to 5.15pm
Closed on Saturdays, Sundays and Public Holidays