Make a hospital and surgical claim
Check out the step-by-step guidelines to file your medical claim. Please ensure your original bills or invoices and receipts have been obtained from your respective hospital.
Step 1: Get the following documents
For official proof and verification, we would require you to submit the following documents for the type of claim you are making.
Document Requirements for Hospital and Surgical Claim:
| Forms | Additional information |
|
| Claimant's statement |
Hospitalisation & Surgical Claim | |
| Attending physician's statement |
Hospitalisation & Surgical Claim | |
| Claimant's statement |
Outpatient Claim | |
| Checklist for individual claim |
Hospitalisation & Surgical Claim | |
| Direct Credit Facility Form |
Hospitalisation & Surgical Claim |
Step 2: Submission
| Online submission |
Hardcopy submission |
| 1. i-Get In Touch (iGIT) 2. Your Great Eastern Takaful Agent Note: For reimbursement on hospital and surgical claims incurred above RM500, original documents are required before payment approval. Kindly submit the relevant documents to our Head Office for our processing. |
2. Customer Service Centre located at the Head Office |