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Make a Takaful claim here

To make your claim, please select from the dropdown menu below. Simply follow the step by step guide to submit your claim.

Make a claim

Have a claim you want to make? Click here and Simply follow our step-by-step guide to submit your claim with Great Eastern Takaful.


Step 1: Get the following documents


Step 2: Submit documents

Once you have downloaded and completed the relevant claim forms, please submit the claim to us together with the required documents via i-Get In Touch (i-GIT) for assessment.

You may refer the following guide on how to use i-Get In Touch to do claim submission:-
Claim Form Submission Guide (PDF Guide).
Claim Submission (Video Guide).

We understand that you are keen to get a fast reply from us. Please note that every online submissions can now be tracked by using our Track & Trace function in the i-GIT for faster and easier claim submissions status.

Alternatively, you may also submit all the claims documents personally to our Customer Service Centre located at level 3 at the head office or the nearest branch to you.

Head office:
Great Eastern Takaful Berhad (916257-H)
Level 3 Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur

Check claim status

Once you have successfully submitted your claim in i-GIT, you may refer the following guide on how to use i-GIT to check claim status:-

Alternatively, you may check on the status of your submission by emailing us at i-greatcare@greateasterntakaful.com.

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