Critical Illness Claim

Simply follow these steps to make a new claim.

Step 1: Get the following documents

For official proof and verification, we would require you to submit the following documents for the type of claim you are making.

Document Requrements for Critical Illness Claim:

1. Critical Illness Claim Form - Personal Statement
   
2. Confidential Medical Certificate (Brain, Nerve & Muscle Related)
   
3. Confidential Medical Certificate (Cancer)
   
4. Confidential Medical Certificate (Heart Related Conditions)
5. Confidential Medical Certificate (Other Illnesses)
   
6. Letter of Authorisation/Consent
7. Family Claims - Document Checklist
8. Direct Credit Facility Form

Step 2: Submit your documents

1. i-Get In Touch (iGIT)
2. Your Great Eastern Takaful Agent

Simply follow these steps to make a new claim.

Step 1: Get the following documents

For official proof and verification, we would require you to submit the following documents for the type of claim you are making.

Document Requirements for Critical Illness Claim:

1. Critical Illness Claim Form - Personal Statement
   
2. Confidential Medical Certificate (Brain, Nerve & Muscle Related)
   
3. Confidential Medical Certificate (Cancer)
   
4. Confidential Medical Certificate (Heart Related Conditions)
5. Confidential Medical Certificate (Other Illnesses)
   
6. Letter of Authorisation/Consent
7. Family Claims - Document Checklist
8. Direct Credit Facility Form

Step 2: Submit your documents

1. Nearest Branches
2. Customer Service Centre located at the Head Office

Head Office:

Menara Great Eastern 
Mezanine Floor
303 Jalan Ampang
50450 Kuala Lumpur

Click here to make an appointment

Operating Hours (Mondays to Fridays)
Customer Service : 8:30am to 5.15pm
Closed on Saturdays, Sundays and Public Holidays