Make an accidental claim

Get compensated if you have been injured due to an accident. Simply follow these steps to make a new claim.

For official proof and verification, we would require you to submit the following documents for the type of claim you are making.

Document requirements for accidental claim:

Forms	Additional information
Accident Claim Form - Claimant's Statement	To be completed by certificate owner / claimant
Accident Claim Form	Attending physician’s statement
Letter of Authorisation/Consent	-
Family Claims -Document Checklist	-
Direct Credit Facility Form	-

Online submission

Hardcopy submission

1. i-Get In Touch (iGIT)

2. Your Great Eastern Takaful Agent

2. Customer Service Centre located at the Head Office

Head Office:
Menara Great Eastern
Mezzanine Floor
303 Jalan Ampang
50450 Kuala Lumpur

Click here to make an appointment

Operating Hours (Mondays to Fridays)
Customer Service : 8:30am to 5.15pm
Closed on Saturdays, Sundays and Public Holidays

You may refer to the below guides on how to use i-Get In Touch (iGIT) to submit your claims.

1. Online submission:

You may check your claims status by using the ‘My Claim’ function in i-Get In Touch (iGIT).

2. Hardcopy submission:

Upon filing a claim, you may check on the status of your submission in i-Get In Touch (iGIT).

Alternatively, you may email us at i-greatcare@greateasterntakaful.com.